{"id":202,"date":"2017-10-23T10:05:54","date_gmt":"2017-10-23T10:05:54","guid":{"rendered":"https:\/\/www.aandb.xyz\/blog\/?p=202"},"modified":"2018-06-08T10:15:27","modified_gmt":"2018-06-08T10:15:27","slug":"chatbots-use-by-brands","status":"publish","type":"post","link":"https:\/\/anbluxury.com\/blog\/chatbots-use-by-brands\/","title":{"rendered":"Chatbots, what they are and how brands can use them?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Chatbots are the most powerful technology for business in the world. Chatbots are robots developed programmatically that imitate human conversations including text, images and videos.\u00a0People nowadays using chatbots in website, social media. <\/span><!--more--><\/p>\n<p><strong>Why use chatbots?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">As consumers become bombarded with more and more advertising both online and offline, attracting customers is becoming a challenge for both large and small businesses. <\/span><span style=\"font-weight: 400;\">Nowadays the most powerful platform to run a business is social media, most of the users log in from their mobile phones, the users are tech-savvy, so to satisfy their needs there should be chatbots to give faster results, to cut the patience game. Chatbots are conversational, delivering a response when a question is posed, this engages the customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We created a chatbot for one of our clients, IIFW (India Intimate Fashion Week), #TheRightCupProject was launched on Women&#8217;s Day.<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-203\" src=\"https:\/\/www.aandb.xyz\/blog\/wp-content\/uploads\/2017\/10\/pasted-image-0-1-1.png\" alt=\"\" width=\"720\" height=\"274\" srcset=\"https:\/\/anbluxury.com\/blog\/wp-content\/uploads\/2017\/10\/pasted-image-0-1-1.png 720w, https:\/\/anbluxury.com\/blog\/wp-content\/uploads\/2017\/10\/pasted-image-0-1-1-300x114.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Facebook page link: <\/span><a target=\"_blank\" href=\"https:\/\/www.facebook.com\/therightcupproject\/\"><span style=\"font-weight: 400;\">https:\/\/www.facebook.com\/therightcupproject\/<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">The whole motive to build the chatbot was to make women aware of their right cup size, because 80% of female do not know their cup size! <\/span> In a country where a female would know what type of coffee she prefers and also knows the lipstick shade that would suit her skin tone, still finds it taboo to ask or even discuss her right cup size.<\/p>\n<p>To remove that awkwardness of asking a human we developed The Right Cup Chatbot so that they could help themselves and buy the right cup size bra to avoid major hazards that could be caused to females physically if they ignore and continue wearing the wrong cup\u00a0<span style=\"font-weight: 400;\">size bra.<\/span><\/p>\n<p><span style=\"font-size: 1rem;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-205\" src=\"https:\/\/www.aandb.xyz\/blog\/wp-content\/uploads\/2017\/10\/pasted-image-0-2-1.png\" alt=\"Brands can help chatbots\" width=\"301\" height=\"108\" srcset=\"https:\/\/anbluxury.com\/blog\/wp-content\/uploads\/2017\/10\/pasted-image-0-2-1.png 351w, https:\/\/anbluxury.com\/blog\/wp-content\/uploads\/2017\/10\/pasted-image-0-2-1-300x108.png 300w\" sizes=\"auto, (max-width: 301px) 85vw, 301px\" \/><\/span><\/p>\n<p><span style=\"font-size: 1rem;\">\u00a0<\/span><span style=\"font-weight: 400;\">The campaign created a buzz. The campaign reached around <em><strong>29,134 people &amp; got 2,260 reactions, comments &amp; shares<\/strong><\/em>. <\/span> <span style=\"font-weight: 400;\">The chatbot got around <em><strong>208 conversations<\/strong><\/em>. \u00a0This campaign created a great number of awareness as well as engagement.<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-204\" style=\"font-size: 1rem;\" src=\"https:\/\/www.aandb.xyz\/blog\/wp-content\/uploads\/2017\/10\/reached-1024x393.png\" alt=\"\" width=\"525\" height=\"201\" srcset=\"https:\/\/anbluxury.com\/blog\/wp-content\/uploads\/2017\/10\/reached-1024x393.png 1024w, https:\/\/anbluxury.com\/blog\/wp-content\/uploads\/2017\/10\/reached-300x115.png 300w, https:\/\/anbluxury.com\/blog\/wp-content\/uploads\/2017\/10\/reached-768x295.png 768w, https:\/\/anbluxury.com\/blog\/wp-content\/uploads\/2017\/10\/reached.png 1133w\" sizes=\"auto, (max-width: 525px) 85vw, 525px\" \/><\/p>\n<p><strong>How brands can use Chatbots?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">As far as brands and businesses are considered, chatbots can create a result oriented impact. \u00a0Here are few points on how chatbots can help brands-<\/span><span style=\"font-size: 1rem;\">\u00a0\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong><em>Engage in conversations<\/em><\/strong>&#8211; Engaging customers in conversation makes a user connect to the business.<\/span><\/span><\/li>\n<li><span style=\"font-size: 1rem;\"><span style=\"font-size: 1rem;\"><em><strong>Customer Analysis<\/strong><\/em>&#8211; Chatbots can also be programmed to track purchasing patterns and monitor data of customers. This gives a better understanding of potential customers as well.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><em><strong>Easy lead generation<\/strong><\/em>-Conversations can lead to purchases, sign-ups and appointments. Such leads are very useful for re-marketing as well.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><em><strong>Presence<\/strong><\/em>&#8211; In the world of social media where brands are everywhere, chatbots give a human presence feel which helps customers connect easily.<\/span><\/li>\n<\/ol>\n<p><em><span style=\"font-weight: 400;\"><strong>Conclusion-<\/strong> <\/span> <span style=\"font-weight: 400;\">We&#8217;re still in the early days of chatbots, <\/span><span style=\"font-weight: 400;\">As with any new technology, chatbots have to overcome a number of issues as a part of their evolution process. Yet, they are highly effective with definite customer engagement process. Brands and businesses who want lead generation and conversions can use chatbots to make themselves interactive.<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chatbots are the most powerful technology for business in the world. Chatbots are robots developed programmatically that imitate human conversations including text, images and videos.\u00a0People nowadays using chatbots in website, social media.<\/p>\n","protected":false},"author":2,"featured_media":207,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-202","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-socialmedia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chatbots, what they are and how brands can use them? - A&amp;B Luxury Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/anbluxury.com\/blog\/chatbots-use-by-brands\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbots, what they are and how brands can use them? - A&amp;B Luxury Blog\" \/>\n<meta property=\"og:description\" content=\"Chatbots are the most powerful technology for business in the world. 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